Testimonials
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Displaying  5 of 20  Testimonials.

"On the 5th of April, 2014, I proposed to the love of my life who, after recovering from her surprise, happily said ‘yes’. As we had semi-sorta discussed in the past, we both wanted a hand-crafted engagement ring and wedding band set, and set out to find someone who could translate our rough ideas into something tangible.
We looked at the web pages for various designers here in Ottawa, and settled on two. We chose these two based on their modern methods (i.e. - 3D rendering versus drawing), and booked appointments with each of them over the course of a few weeks. To be honest, we liked them both. However, there was something about Paul Richter that resonated with us.
From the outset, in addition to his professionalism and (if the photos around his workshop were anything to go by) his craftsmanship, we were both intrigued by his enthusiasm. He carefully listened to us talk about our expectations, and we could see he was already engaged (no pun intended) in the project even as he was sitting there attentively. As my fiancee and Paul talked about colour and detail, it was amusing for me to watch him getting more and more intrigued by the finer points. Once a rough outline had been settled on, he said he would start looking around for suitable stones and would do up some 3D renderings of the ideas we’d discussed. Then, if we liked those, he would progress to making a 3D wax model for us to look at. All of this, I must say, without a single dollar being placed as deposit. There were many variables that went into our decision to work with this particular Master Goldsmith but, for me, that generosity of spirit was a decisive factor.
As things progressed, two things became very evident to us both. The first was Paul’s accuracy and attention to detail. At each stage of the process, not only were we consulted well in advance, but each revision was accurate to our expectations. The 3D renderings matched the ideas discussed in every detail, and the 3D wax model matched the renderings. If any changes needed to be injected, he emailed us both and asked for our opinion. This was very much appreciated.
The second thing that became clear was that making beautiful jewellery is a passion with Paul, not just a source of income. He wants to get it right; he wants his customers to be glowingly happy with the finished product(s). This is not just a job, and that made a strong impression on us both.
Weighing all the factors, and with absolutely no hesitation, we commissioned Paul to produce the engagement ring. He will also be designing the thematically-matching wedding bands for us, when we are ready to have them made.
On the appointed day, we cleared our respective schedules, and met him at his workshop. I have little experience working with a Master Goldsmith, and noted the sights and sounds emanating from deep within - was he assembling a battleship in there? No, just polishing a ring.
The finished ring was beautiful and we were both very, very happy with it. It was exactly as described, and exactly as presented in both 3D renderings - except in one critical way. What the models cannot show, of course, is the capture of light reflected in the stones. The subtle change as the ring moves through various orientations. Through it all, Paul sat silently watching us, gauging our reaction to his craftsmanship.
At the end of this experience, I can say with complete candour that it was a pleasure working with him. He was flexible to our requirements, good-humoured throughout, and the consummate professional in all his dealings with us. And running through everything was that core of enthusiasm for the work itself - very much a pleasure to experience.
The ring itself was beautiful but, of course, everything rested on her happiness with it. Two sets of male eyes (Paul’s and my own) looked at her expectantly, and smiled when they saw her reaction. Thank you, Paul, from the both of us, for a job well done.
"
 
Stuart
Technical Manager
Steve Deslandes, P.Eng
"I first worked with Paul when I was looking to purchase an engagement ring in 2012. The result was so good, that we returned to get our wedding bands. Paul guided me through the entire design process and ultimately produced rings that exceeded expectations. 

Surprisingly, since I knew very little about rings, Paul was able to make the entire processes enjoyable and stress free. 

He is an expert in his field and I would not hesitate to recommend him to others. 

Thanks again Paul."
 
Steve Deslandes, P.Eng
Parts, Service, and Rental Manager
Newterra
Jack Jensen, P.Eng.
"Paul has provided us with a level of service above and beyond what we could have hoped for on a number of occasions. He has designed, redesigned, and repaired jewelery for us - from wedding bands and engagement rings to diamond stud earings - and we have been very happy with the results. He has taught us about the processes along the way, provided excellent value, and I would recommend his services to anyone.
Service Category: Goldsmith and  Jeweller 
Year first hired: 2007 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity"
 
Jack Jensen, P.Eng.
Science and Technology Advisor
Natural Resources Canada
Mike Rahme
"I recently had the need to purchase a ring for my sons graduation, I soon became disappointed with what was available at the department store jewlers not to mention the pressure to to buy something that was not exactly what i wanted. During a google search for custom rings I was lucky enough to have PBR Designs come up. Where do i begin this was the smoothest retail experience I have ever had. Dealing with Paul was effortless he regularly went far beyond the call of duty to ensure that all of my request were his highest prioity. To this day I am amazed at the detail that makes this grad ring truely one of a kind. I would not hesitate for a moment to refer Paul to anyone whose taste and expectation rise above the standard jewlery store experience.

Thanks Paul I will be a return customer."
 
Mike Rahme
President
HomePro Inspections Central Ontario (Haliburton, ON)
Jason Sousa
"I was lucky to have come across pbrdesigns' website, as I had always wanted a ring that reflected my heritage and nationality. From the moment I walked in to pbrdesign until the fabrication of the ring, nothing but A+ service. Paul is a perfectionist and takes great pride in his work. The pictures do no justice, Paul transforms your idea's into a flawless piece of art. You really need to see this man's work to appreciate craftsmanship. Paul is also a man of his word and delivered before schedule my family ring which will stay in my family for generations... Many Thanks PBRdesigns!"
 
Jason Sousa
Customer Service Manager
Air Canada
 
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Page updated May 23, 2014
1 CommentAverage Site Rating: 4.7 / 5 (54 votes)
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PBR Designs
Suite 110 - 1827 Woodward Drive
Ottawa, Ontario
Canada  K2C 0P9